Privacy Policy

Effective date: July 28, 2026

Timely Plumber ("we", "us") operates https://timelyplumber.com. This policy explains what information we collect and how we use it.

What we collect

• Phone calls. When you call our number, we receive your phone number and the call recording or transcript. Calls may be recorded for quality and to route your request accurately.
• Quote requests. The name, phone number, location, and project details you submit through our contact form.
• Analytics. We use Google Analytics to understand which pages visitors use, in aggregate. Google Analytics sets cookies and collects usage data as described in Google's privacy policy. We do not use this data for advertising or sell it to anyone.

How we use it

We use your information for one purpose: connecting you with a licensed, insured North Carolina plumbing contractor who can help with your request. Your details are shared with that contractor so they can contact you. We do not sell your information to data brokers or add you to marketing lists.

Your choices

You may ask us to delete your information at any time by emailing hello@timelyplumber.com. You can revoke consent to be contacted by replying stop to any text or telling the contractor directly.

Contact

Questions about this policy: hello@timelyplumber.com

Timely Plumber is an independent marketing and referral service. We connect homeowners with licensed, insured plumbing contractors in the markets we serve. All plumbing work is performed by independent licensed plumbers, not by this website.